How to Define Objectives & KPIs Before Hiring an AI Agent Development Company
AI has ceased to be a buzzword, and it has entered the domain of business criticality. It is workflow automation, it is the work on streamlining customer service, it is the work on creating predictive insights, and companies are starting to think about AI-based solutions. However, here is the twist, entering into a partnership without well-defined goals may result in the squandering of resources and failure to keep promises. Prior to the contract involving an AI agent development company , business goals and measures of success should be defined. This is not only time and cost saving, but also makes sure that there is a match between what you see and what the developer can do. Why Having Clear Business Objectives Matters In case of having vague objectives, the projects tend to go off path, the scope increases without any need, and the ROI becomes hard to measure. Common pitfalls include: Investing in AI because it’s “trendy” without aligning with business needs. Overpromising outcomes ...